3 Key Reasons to Have Proactive IT Monitoring System

To proactively manage the clients' network is a big challenge especially for companies offering the services on hourly-billing rates.

Small business owners are at greater risk because they have budget constraints and their data is more like a lifeline. They want the most out of the network and neglect monitoring and maintenance part.

A proactive maintenance plan may include, server event logs maintenance, AV updates and security, firewall activity, hack/spam relay attempts and more. The monitoring is 24x7 and throughout the year, if any unusual activity or event occurs, an email or SMS alert has been sent to the client.

Our remote monitoring and management plan encircles all of the monitoring and maintenance tasks. The benefits our clients get are numerous.

1- Productivity and performance improvement

IT system management and monitoring are not just about the current status or performance but also about identifying improvement areas. That means a system can be restructured in the best possible way through continuous updates. A system starts displaying warning signs before they become critical and difficult to handle. Unmonitored backup system, or unattended antivirus update for weeks or hardware issues, etc. they all could be covered fully with system management and monitoring services.

2- Downtime reduction, little to no business loss

Downtime is worst because it not only affects the end user experience but the reliability factor. Just because your system network is up and working doesn’t mean it is working fine rather it may have issues which may show up in the future. Monitoring systems and apps are as vital as testing your other applications. Try to carry out your tests on different thresholds. A proactive approach of handling system monitoring ensures that the probability of downtime reduces to a minimum.

3- Data-driven insights

System monitoring makes sure how your company’s IT infrastructure is working and also helps in shaping out an overall strategy for handling different processes. Point is, your services should deliver optimum performance. You might not know how a normal IT infrastructure will work like if you don’t monitor. Be able to demonstrate how your IT overall system is working and what should be done to reduce the potential risks at hand.

Hence, a proactive system analysis offers a better chance of preventing major disasters. Regular health checks and evaluation of failure patterns, let you identify any discrepancies in the current system.